Age limits and identity verification
You must be at least 18 years old to register and play at Malina Casino. Age is confirmed during registration and can be verified further at any time. Malina Casino carries out customer identification (KYC) to ensure that all players are of legal age.
Identity verification is required to open an account, and documents such as a valid passport, driving licence or national ID may be requested. Malina may also ask for proof of address, such as a utility bill or bank statement.
- Minimum requirement: 18 years old
- Identity verification required for account
- Documents must be submitted within 30 days when requested
- Missing documents may result in account closure and forfeiture of funds
Play limits and control tools
Malina Casino offers several tools to help you control your play. You can set limits on how much you want to deposit, how much you are willing to lose, and how long you want to play. These limits can be changed or removed at any time through your account information.
In addition to financial limits, you can set time limits to restrict how long you play in a single session. The Reality Check feature gives you regular reminders about how long you've been playing, and you can also take a self-assessment to evaluate your relationship with gambling.
- Deposit limits: restrict the amount you can deposit over a period
- Loss limits: set the maximum amount you wish to lose
- Bet limits: limit the size of individual bets
- Time limits: set how long you can play in one session
- Reality Check: get reminders about how long you've been playing
- Self-assessment: evaluate your relationship with gambling
- Temporary break: take a short break from gambling
Self-exclusion
If you need to take a break from gambling, you can ask Malina Casino to exclude you from playing. Self-exclusion means you cannot open new accounts or access your existing account during the period you choose.
Self-exclusion is a serious decision and should be used when you feel that gambling is becoming problematic. You are solely responsible for informing Malina about all other accounts you have, and for not opening new accounts while you are self-excluded.
- Contact support to request self-exclusion
- You are responsible for disclosing all accounts
- Opening a new account during self-exclusion may have consequences
- Self-exclusion is binding for the chosen period
Help and resources
If gambling becomes problematic, there are several organisations offering free and confidential help. GambleAware and GamCare are international organisations providing advice and support to people with problematic gambling behaviour.
You can contact these organisations directly for information, advice or treatment. Healthcare professionals can also help, and many countries offer free or affordable treatment for gambling problems.
- GambleAware: organisation offering information and resources about responsible gambling
- GamCare: provides support and advice to people with gambling problems
- Both organisations offer free and confidential support
- Many countries offer public treatment for gambling-related problems
- Speak with a doctor or therapist if you're concerned about your gambling
Ethics and fairness
Malina Casino is committed to operating in a fair and responsible manner. All games use certified random number generation to ensure impartial outcomes. All odds and winning chances are open and available.
Malina carries out strict customer monitoring to prevent fraud and gambling addiction. Suspected misuse of bonuses or connection to problem gambling may result in account closure. Customer funds are held in separate bank accounts and are protected in case of insolvency.
- All games use certified RNG for fairness
- Odds and winning chances are transparent
- Strict monitoring to prevent fraud
- Customer funds are protected in case of business insolvency
- Bonus exclusion to prevent misuse
- Compliance with AML and KYC regulations
FAQ
What is the minimum deposit to play at Malina Casino?
18 years old. Malina checks age and identity during registration and may request further verification at any time.
How can I set deposit limits?
You can set deposit limits, loss limits, bet limits and time limits through your account information. These tools help you control your play and keep you within your budgets.
What do I do if I have a gambling problem?
Contact GambleAware or GamCare for free and confidential help. You can also contact Malina's customer service to request self-exclusion or to speak with a therapist or doctor.
Can I request self-exclusion?
Yes, you can contact Malina's customer service at [email protected] to request self-exclusion. You are responsible for informing Malina about all accounts you have.
How is my account and funds protected?
Malina holds customer funds in separate bank accounts kept separate from company funds. Your funds are protected if Malina becomes insolvent. Malina also complies with strict AML and KYC rules.